1. License & Usage
WordPress Themes — All our themes are licensed under the GNU general public license. You are allowed to remove the copyright information in the footer and make any modifications you want to your themes.
WordPress Plugins — All our plugins are licensed under the GNU general public license.
Photoshop Source Files (PSD) — Photoshop source files are licensed and copyrighted under FreshThemes and you are not allowed to redistribute these files in any way.
2. Theme & Plugin Compatibility
Our themes and plugins are developed to work on a self-hosted WordPress site, which can be downloaded from WordPress.org.
3. Theme Updates
Each time a new version of WordPress is released, we check our themes for compatibility with the new version, and we update them if this is required. Also we update our themes any time we discover a bug or when a new feature has been added to the theme.
All updates and new versions are free of charge for existing customers while their membership/license is active.
With the purchase of a theme you get full access to our Support Center. Technical Support is provided on our Support Desk via tickets, and you should not expect it via Facebook, Twitter or any other means. This is the quickest and most efficient way for anyone who has purchased a theme package to receive support. Moreover, the support that we offer shall include common issues and bugs that might occur, and not necessarily customisation of any themes.
Support is free of charge for existing customers while their membership is active.
We don’t offer support for installation, customisation, administration of WordPress itself.
5. Refund Policy
Because of the nature of our plugins, themes and services—which are digitally delivered and non-tangible goods—we cannot offer refunds or chargebacks for purchases.
Please read our FAQs and Terms and Conditions carefully before purchasing your theme or plugin. And as always, you can email questions or contact us in advance.
6. Price Changes
FreshThemes reserves the right to modify or discontinue, temporarily or permanently, prices of all products or renewals, at any time with or without notice.
Our products are guaranteed to function on a clean installation of WordPress or when activated without any changes. Once you modify any of the theme/plugin files or include third party applications, then we cannot guarantee that the products will work.
We cannot guarantee that themes/plugins will function with all 3rd party components, plug-ins or web browsers. Browser compatibility should be tested against the demonstration pages on the demo server. Please ensure that the browsers you use will work with the themes as we can not guarantee that FreshThemes themes will work with all browsers combinations.
FreshThemes reserves the right to change or modify current Terms and Conditions with no prior notice.